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Riven Holdings · rivenai.io
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Riven Mail Riven AI Inc. · Client Zero
TENANT
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Riven Suite & Business OS
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j / kNext / previous message
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eArchive
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rReply
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Riven Help Center & Guides

Searchable documentation for Riven Mail, Carson Copilot & Multi-Tenant Suite
Open Full Help Center ↗ Riven Mail Architecture Docs ↗ Live System Status ↗

1. Multi-Tenant 6-Org & 81-Mailbox Switching

Use the topbar TENANT and MAILBOX selectors (or press ⌘K) to switch seamlessly across all 6 portfolio organizations (rivenai.io, pes.supply, bsdyno.com, portlandialogistics.com, cassilly.capital, and oxidelaw.com) and 81 provisioned executive, shared-desk, and AI agent mailboxes without re-entering credentials.

2. Carson AI Executive Copilot & Smart Replies

Every email includes the Carson AI Card powered by Riven Control (riven-chat-sm) under your active organization's metered Carson seat (svc:riven-ai:carson, svc:pes-supply:carson, etc.). Click Summarize for an instant executive brief, urgency tag, and 3 one-click Smart Replies, or use the Compose AI toolbar to draft, polish, condense, or generate commercial quote follow-ups.

3. Conversation Threading & Reply-All

Multi-message threads automatically stack in chronological order using RFC 8621 Thread/get. Click any earlier message card in the thread to expand or collapse it, and use r (Reply), a (Reply All), or f (Forward) to preserve In-Reply-To and References headers.

4. Desktop & Mobile Client Setup (JMAP / IMAP / SMTP)

Connect Apple Mail, Outlook, Thunderbird, or iOS Mail directly to Riven Mail:
• JMAP Endpoint: https://rivenai.io/jmap/.well-known/jmap
• IMAP Server: mail.rivenai.io · Port 993 (SSL/TLS)
• SMTP Server: mail.rivenai.io · Port 465 (SSL/TLS) or 587 (STARTTLS)
• Authentication: Your full mailbox address (e.g., [email protected]) and mailbox credential.

5. Signatures, Vacation Responder & Storage Quota

Click the Settings (⚙) gear in the topbar to customize your HTML signature per mailbox, enable/disable the JMAP VacationResponse out-of-office responder, or inspect your live 50 GB mailbox storage quota.

6. Keyboard-First Triage Shortcuts

Navigate at Superhuman speed: j/k next/prev, e archive, d delete, c compose, r reply, a reply-all, f forward, s star, / search, ⌘K command palette, ? shortcuts cheat-sheet.

Riven Mail Settings

Account, Signature, Out-of-Office & JMAP/IMAP Configuration
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